MARK III - Australia's Not-for-Profit, Veteran-Led ICP

1. Introduction

MARK III Limited (ACNC-registered charity) ("we", "us", or "our") is committed to respecting your privacy and handling personal information in a transparent, secure, and lawful way. This policy explains how we collect, use, hold, and disclose personal information when you interact with us — including via our website at www.markiii.org.au and in the provision of our services. By using our website or engaging with MARK III, you agree to the practices described in this policy. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information Collected via Website, Cookies & Log Data

When you visit our website, we may collect technical and usage information such as your IP address, browser type and version, device information, referring URLs, pages viewed, and date/time of access. We may use cookies or similar technologies (including web beacons) to collect aggregated data, improve site performance, and better understand visitor interactions. Cookies may be "session cookies" (deleted when you close your browser) or "persistent cookies" (stored until you delete them). You can disable or block cookies through your browser settings; however, doing so may limit access to certain website features.

3. Personal Information We Collect

We may collect personal information directly from you, from publicly available sources, or from third parties (where lawful). This may include: • Identification & Contact Details: name, address, phone number, email, date of birth. • Business / Professional Information: organisation name, role/title, qualifications, employment history. • Financial or Transactional Information: banking or payment details, invoicing, billing history. • Government Identifiers: ABN, ACN, tax file number, or other identifiers (where required). • Sensitive Information: health information, criminal history, racial or ethnic origin, political or union membership, or other sensitive details — collected only with explicit consent, where required or authorised by law, or where reasonably necessary for the establishment, exercise, or defence of a legal claim. • Third-Party Information: if you provide information about employees, contractors, or associates, you must ensure you have obtained their consent and disclosed the information lawfully.

4. Use of Personal Information

We may use personal information to: • Provide and manage our services. • Administer relationships with clients, partners, suppliers, and supporters. • Send updates, newsletters, or promotional materials (where you have consented or where permitted by law). • Seek feedback, conduct research, and improve our services. • Comply with legal and regulatory obligations. • Maintain records and support internal auditing.

5. Disclosure of Information

We may disclose personal information to: • Service providers, contractors, or agents assisting in service delivery (e.g., IT providers, cloud hosts, analytics, payment processors). • Government, regulatory, or law enforcement agencies, where required or permitted by law. • Third parties in connection with a sale, merger, reorganisation, or transfer of operations, subject to confidentiality. • Any other parties with your consent or as otherwise permitted by law. International Data Transfers: Where service providers are located outside Australia (for example, in connection with cloud hosting or IT support), personal information may be transferred or stored overseas. Where practicable, this may include providers based in the United States, the European Union, or Singapore. We take reasonable steps to ensure any overseas recipient handles personal information consistently with the Australian Privacy Principles.

6. Security & Storage

• Personal information is stored in both electronic and physical formats. • We implement reasonable technical, operational, and organisational safeguards to protect against misuse, interference, loss, unauthorised access, modification, or disclosure. • Personal information is retained only as long as necessary for its purpose or as required by law. • When no longer needed, we take reasonable steps to securely destroy or de-identify information.

7. Access, Correction & Deletion

You may request to: • Access personal information we hold about you. • Correct any inaccurate, incomplete, or outdated information. • Request deletion of your personal data (where lawful). • Withdraw consent to certain uses (e.g., marketing communications). Requests should be directed to our Privacy Officer (see Section 11). We aim to respond within 30 days in accordance with Australian privacy law.

8. Changes to this Policy

We may update this policy periodically. The latest version will always be available on our website and marked with the date of effect. Please review this policy regularly to stay informed of any updates.

9. Disclaimer

The content of this website is provided for general informational purposes only. It should not be relied upon as professional, financial, or legal advice. You should obtain independent advice relevant to your specific circumstances before acting on any information contained herein.

10. Copyright

All material on this website, including text, graphics, layout, design, and code — is protected by copyright. You may reproduce content for personal or non-commercial purposes, provided that: a. The material is reproduced unaltered; b. The date of first publication is displayed; and c. MARK III is credited as the source. Any commercial use, redistribution, or republication requires prior written permission from MARK III Limited. Requests should be directed to the contact details below.

11. Contact & Privacy Officer

If you have questions or concerns about this policy, or wish to exercise your privacy rights, please contact: Privacy Officer MARK III Limited Email: ops@markiii.org.au Website: www.markiii.org.au

12. Additional Information

Further information about privacy and the protection of personal information is available from the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Privacy Policy